1. Parties to the Agreement.
This Agreement is entered into between the internet service for exchanging title tokens (hereinafter referred to as the “Contractor”) on the one hand, and the Customer, represented by the person who has utilized the Contractor’s services, on the other hand.
2. List of Terms.
2.1. Exchange of Title Tokens – an automated internet service product provided by the Contractor pursuant to these rules.
2.2. Customer – an individual who agrees to the Contractor’s conditions and to this Agreement, and who joins it.
2.3. Title Token – a conditional unit of a given payment system that corresponds to the calculations of electronic systems and denotes the volume of rights as defined by the electronic payment system’s contract with its Customer.
2.4. Application – the information submitted by the Customer in electronic form for the purpose of using the Contractor’s resources, which signifies that the Customer accepts the service terms offered by the Contractor in the application.
3. Terms of the Agreement.
These rules are deemed to be organized on the basis of a public offer, which is formed at the time the Customer submits an Application and constitutes one of the main components of this Agreement. The public offer is defined as the information displayed by the Contractor regarding the terms for submitting an Application. The key element of the public offer is the action taken by the Customer upon completion of the Application submission, indicating a clear intention to conclude a transaction on the terms offered by the Contractor prior to finalizing the Application. The time, date, and parameters of the Application are generated automatically by the Contractor at the moment the Application is finalized. The offer must be accepted by the Customer within 24 hours from the completion of the Application. The service Agreement comes into force from the moment the full amount of title tokens specified in the Application is received from the Customer at the Contractor’s designated account. Transactions involving title tokens are recorded in accordance with the rules, regulations, and format of the electronic settlement systems. The Agreement remains valid for the period established from the moment of the Application submission until termination at the initiative of either party.
4. Subject of the Agreement.
By means of employing technical methods, the Contractor undertakes to carry out the exchange of title tokens for a commission fee from the Customer after the Customer submits an Application. This is accomplished by selling title tokens to individuals wishing to purchase them for an amount not lower than that specified in the Customer’s Application. The Contractor undertakes to transfer the funds to the account details provided by the Customer. In the event that a profit is generated during the exchange, it will remain in the Contractor’s account as additional benefit and bonus for the commission services.
5. In Addition.
5.1. If an amount different from that specified in the Application is credited to the Contractor’s account, the Contractor will perform a recalculation corresponding to the actual receipt of title tokens.
5.2. In the event that title tokens are not sent by the Contractor to the Customer’s specified account within 24 hours, the Customer has the full right to demand termination of the Agreement and cancel the Application, thereby effectuating the full return of the title tokens to his account. The request for termination of the Agreement and return of title tokens is executed by the Contractor if the funds have not yet been transferred to the Customer’s specified account. In the event of termination of the Agreement, the return of the electronic currency shall be made within 24 hours from the receipt of the termination request. If delays in the return occur for reasons not attributable to the Contractor, he shall not be held liable.
5.3. If the title tokens are not received from the Customer into the Contractor’s account within the specified period from the moment of the Application submission, the Agreement between the parties shall be terminated by the Contractor unilaterally, as the Agreement does not come into effect. The Customer may not be notified of this termination. If the title tokens are received in the Contractor’s account after the specified period, such funds shall be transferred back to the Customer’s account, with all commission fees associated with the transfer being deducted from the returned funds.
5.4. If there is a delay in the transfer of funds to the account details provided by the Customer due to the fault of the settlement system, the Contractor shall not be held liable for damages arising from the prolonged receipt of funds. In this case, the Customer must agree that all claims shall be directed to the settlement system, and the Contractor will assist to the extent possible within the limits of the law.
5.5. In the event that tampering with communication flows or any action aimed at impairing the performance of the Contractor, namely his software code, is detected, the Application shall be suspended and the transferred funds shall be recalculated in accordance with the current Agreement. If the Customer does not agree with the recalculation, he has the full right to terminate the Agreement, and the title tokens will be sent to the account details provided by the Customer.
5.6. By using the Contractor’s services, the Customer fully agrees that the Contractor bears limited liability, corresponding to the scope of these rules regarding the received title tokens, and does not provide any additional guarantees to the Customer nor assume any additional liability toward him. Accordingly, the Customer shall not bear any additional liability toward the Contractor.
5.7. The Customer undertakes to comply with all applicable legal norms, as well as to refrain from tampering with communication flows or creating obstacles to the normal functioning of the Contractor’s software code.
5.8. The Contractor shall not be held liable for any damages or consequences arising from an erroneous transfer of electronic currency if the Customer provided incorrect account details when submitting the Application.
6. Warranty Period.
Within 24 hours from the execution of the title tokens exchange, the Contractor provides a warranty on the services rendered, unless otherwise specified.
7. Unforeseen Circumstances.
In the event that unforeseen circumstances arise during the processing of the Customer’s Application, which prevent the Contractor from fulfilling the terms of the Agreement, the deadlines for executing the Application shall be extended by the duration of the force majeure. The Contractor shall not be held liable for any overdue obligations.
8. Form of the Agreement.
This Agreement is accepted by both parties, represented by the Contractor and the Customer, as an equally legally binding contract in written form.
9. Claims and Disputes.
Claims under this Agreement are to be submitted by the Customer in the form of an electronic letter specifying the nature of the claim. This letter must be sent to the account details provided by the Contractor on the website.
10. Execution of Exchange Operations.
10.1. In the event that the Application cannot be executed automatically due to circumstances beyond the Contractor’s control, such as connectivity issues, insufficient funds, or erroneous data provided by the Customer, the funds will be credited within the subsequent 24 hours or returned to the Customer’s account.
10.2. The Customer undertakes not to interfere with the operations of the Contractor or to cause damage to his software and hardware components, and further agrees to provide accurate information to ensure the Contractor can fulfill all terms of the Agreement.
11. Disclaimer.
The Contractor reserves the right to refuse to conclude the Agreement and execute the Application without providing any reasons. This clause applies to any client.
12. User data.
We do not collect or use any users data, and it cannot be provided upon request.
13. The Service’s AML and KYC Policy.
13.1. The Service does not conduct AML checks on incoming transactions.
13.2. The Service never requires additional verification of users’ personal data, completion of the KYC procedure, or information regarding the origin of the funds sent.
13.3. Once funds are sent upon application, they cannot be frozen or blocked by the Service. The user may request a refund before the Service initiates the exchange process.
